Privacy Policy
PRIVACY POLICY
Last
updated July 31, 2023
This
privacy notice for Nebulum Social LLC ("Company,"
"we," "us,"
"our," or "Nebulum"), describes how and why we might
collect, store, use, and/or share ("process") your
information when you use our services ("Services"),
such as when you:
- Visit our website at
www.nebulum.app, or any website of
ours that links to this privacy notice
- Download and use our mobile application (called Nebulum),
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or
concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or
concerns, please contact us at support@nebulum.app
SUMMARY OF KEY POINTS
This summary provides key
points from our privacy notice, but you can find out more details about any of
these topics by clicking the link following each key point or by using our
table of contents below to find the section you are looking for. You can also click
here to go directly to our table of contents.
What
personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending on
how you interact with Nebulum and the Services, the choices you make, and the
products and features you use. Click here to
learn more.
Do we
process any sensitive personal information?
Depending on your geographical location, some regions consider some of the
information that we process to be sensitive personal information. Click here
to learn more.
Do we
receive any information from third parties?
We may receive information from public databases, marketing partners, social
media platforms, and other outside sources. Click here to
learn more.
How do
we process your information? We process your
information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Click here to learn more.
In
what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third
parties. Click here to
learn more.
How do
we keep your information safe? We have
organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Click here to learn more.
What
are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Click here to
learn more.
How do
you exercise your rights? The easiest way to
exercise your rights is by contacting us. We will consider and act upon any
request in accordance with applicable data protection laws.
Want to
learn more about what Nebulum does with any information we collect? Click here to
review the notice in full.
In Short: We collect personal
information that you provide to us.
We
collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information
about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context
of your interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may include
the following:
- names
- email addresses
- mailing addresses
- usernames
- contact preferences
- contact or authentication data
- debit/credit card numbers
- billing addresses
- passwords
Sensitive Information
Depending on
your geographical location, some regions consider the following information
that we process to be sensitive personal information. Such information
includes:
- Biometric Data (Photos
containing imagery of your face)
- Precise Geolocation
- Account login data for
the Nebulum mobile app
- Other information that
you voluntarily share within the Nebulum app or other Services
Payment Data. We
may collect data necessary to process your payment if you make purchases, such
as your payment instrument number, expiration date and the security code
associated with your payment instrument. All payment data is stored by Stripe.
You may find their privacy notice link(s) here: https://stripe.com/privacy.
Social Media Login Data. We may provide you with the option to register with us using
your existing social media account details, like your Facebook, Twitter, or
other social media account. If you choose to register in this way, we will
collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application
Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or permission:
- Geolocation
Information. We may request access or
permission to track location-based information from your mobile device,
either continuously or while you are using our mobile application(s), to
provide certain location-based services. If you wish to change our access
or permissions, you may do so in your device's settings.
- Mobile
Device Access. We may request access or permission
to certain features from your mobile device, including your mobile
device's camera, contacts, microphone, sensors, storage, and other
features. If you wish to change our access or permissions, you may do so
in your device's settings.
- Mobile
Device Data. We automatically collect
device information (such as your mobile device ID, model, and
manufacturer), operating system, version information and system
configuration information, device and application identification numbers,
browser type and version, hardware model, Internet service provider and/or
mobile carrier, and Internet Protocol (IP) address (or proxy server). If
you are using our application(s), we may also collect information about
the phone network associated with your mobile device, your mobile device s
operating system or platform, the type of mobile device you use, your
mobile device s unique device ID, and information about the features of
our application(s) you accessed.
- Push
Notifications. We may request to send you
push notifications regarding your account or certain features of the
application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in your device's settings.
This
information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All
personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Face Scan Data
Nebulum ("we," "us," or "our")
understands the importance of safeguarding your privacy and ensuring the responsible use of sensitive
data, including face data. This section of our privacy policy outlines how we collect, use, disclose,
share, and retain face data within our application.
Collection of
Facial Recognition Data: When you choose to use our face scan feature, we collect facial data to create and associate
it with your user profile. This data enables you to identify and connect with friends using our
app's camera functionality.
Use of Facial Recognition Data: The collected facial data is solely used for the purpose of facilitating friend
identification within the app's Scan camera mode. It is not used for any other purpose or shared
with third parties.
Disclosure and Sharing of Facial Recognition Data: We do not disclose or share your face data with any third-party services,
entities, or organizations. Your face data remains securely within our app's system and is
not transmitted externally.
Retention of Facial Recognition Data: Face data is retained only for as long as your user account is active.
If you choose to delete your account, all associated face data and profile information
will be permanently removed from our system. We do not retain face data beyond
the duration of your use of the app.
Your Consent: Your use of our app's face scan feature constitutes explicit consent
to the collection, use, and retention of your facial recognition data, as outlined in
this privacy policy.
Security Measures: We employ state-of-the-art security measures to safeguard your
facial recognition data from unauthorized access, disclosure, alteration, and
destruction.
User Rights: You can exercise your right to delete your account and associated facial recognition
data at any time through the app's settings. We are dedicated to respecting your privacy choices and
will promptly and permanently delete your data upon your request.
Why We Store Face Data? We store face data in our app for the purpose of enhancing the user
experience and providing functionality such as finding nearby friends and scanning their
profiles using our built-in scan feature, which is a core feature of our application.
Storing face data allows us to facilitate the matching process and helps users identify
and connect with friends more conveniently. This data is exclusively used within the app
and is not shared or used for any other purposes.
By linking your YouTube account,
rest assured that Nebulum strictly adheres to Google's User Data Policy, including Limited
Use compliance. We prioritize your privacy, and for more information on how your data is
handled you can review the detailed policy here: https://developers.google.com/terms/api-services-user-data-policy.
Information automatically collected
In Short: Some information, such as
your Internet Protocol (IP) address and/or browser and device characteristics,
is collected automatically when you visit, use or navigate our Services.
We
automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like
many businesses, we also collect information through cookies and similar
technologies.
The
information we collect includes:
- Log and Usage Data.
Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact
with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity,
error reports (sometimes called "crash dumps"), and hardware
settings).
- Location Data.
We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect
depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you may not be
able to use certain aspects of the Services.
In Short: We may collect limited
data from public databases, marketing partners, social media platforms, and
other outside sources.
In
order to enhance our ability to provide relevant marketing, offers, and
services to you and update our records, we may obtain information about you from
other sources, such as public databases, joint marketing partners, affiliate
programs, data providers, social media platforms, and from other third
parties. This information includes mailing addresses, job titles, email
addresses, phone numbers, intent data (or user behavior data), Internet
Protocol (IP) addresses, social media profiles, social media URLs, and custom
profiles, for purposes of targeted advertising and event promotion. If you
interact with us on a social media platform using your social media account
(e.g., Facebook or Twitter), we receive personal information about you such as
your name, email address, and gender. Any personal information that we collect
from your social media account depends on your social media account's privacy
settings.
Information
collected when you use our Nebulum Application.
We by default access your Facebook basic
account information, including your name, email, gender, birthday, current
city, and profile picture URL, as well as other information that you choose to
make public. We may also request access to other permissions related to your
account, such as friends, check-ins, and likes, and you may choose to grant or
deny us access to each individual permission. For more information regarding
Facebook permissions, refer to the Facebook Permissions Reference page.
In Short: We process your
information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and
otherwise manage user accounts. We may process your information so you can create and log
in to your account, as well as keep your account in working order.
- To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
- To
protect our Services. We may
process your information as part of our efforts to keep our Services safe
and secure, including fraud monitoring and prevention.
- To
identify usage trends. We may
process information about how you use our Services to better understand
how they are being used so we can improve them.
- To
save or protect an individual's vital interest.
We may process your information when necessary to save or protect an
individual s vital interest, such as to prevent harm.
In
Short: We only process your personal
information when we believe it is necessary and we have a valid legal reason
(i.e., legal basis) to do so under applicable law, like with your consent, to
comply with laws, to provide you with services to enter into or fulfill our
contractual obligations, to protect your rights, or to fulfill our legitimate
business interests.
If you
are located in the EU or UK, this section applies to you.
The General
Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid
legal bases we rely on in order to process your personal information. As such,
we may rely on the following legal bases to process your personal information:
- Consent. We
may process your information if you have given us permission (i.e.,
consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Click here to
learn more.
- Legitimate
Interests. We may process your
information when we believe it is reasonably necessary to achieve our
legitimate business interests and those interests do not outweigh your
interests and fundamental rights and freedoms. For example, we may process
your personal information for some of the purposes described in order to:
Analyze
how our Services are used so we can improve them to engage and retain users
Diagnose
problems and/or prevent fraudulent activities
Understand
how our users use our products and services so we can improve user experience
- Legal
Obligations. We may process your
information where we believe it is necessary for compliance with our legal
obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose your
information as evidence in litigation in which we are involved.
- Vital
Interests. We may process your
information where we believe it is necessary to protect your vital
interests or the vital interests of a third party, such as situations
involving potential threats to the safety of any person.
If you
are located in Canada, this section applies to you.
We may
process your information if you have given us specific permission (i.e.,
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e., implied consent). You
can withdraw your consent at any time. Click here to
learn more.
In some
exceptional cases, we may be legally permitted under applicable law to process
your information without your consent, including, for example:
- If
collection is clearly in the interests of an individual and consent cannot
be obtained in a timely way
- For
investigations and fraud detection and prevention
- For
business transactions provided certain conditions are met
- If
it is contained in a witness statement and the collection is necessary to
assess, process, or settle an insurance claim
- For
identifying injured, ill, or deceased persons and communicating with next
of kin
- If
we have reasonable grounds to believe an individual has been, is, or may
be victim of financial abuse
- If
it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a breach of
an agreement or a contravention of the laws of Canada or a province
- If
disclosure is required to comply with a subpoena, warrant, court order, or
rules of the court relating to the production of records
- If
it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the purposes
for which the information was produced
- If
the collection is solely for journalistic, artistic, or literary purposes
- If
the information is publicly available and is specified by the regulations
In Short: We may share
information in specific situations described in this section and/or with the
following third parties.
We may need
to share your personal information in the following situations:
- Business
Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
- When
we use Google Maps Platform APIs. We may
share your information with certain Google Maps Platform APIs (e.g.,
Google Maps API, Places API). To find out more about Google s Privacy
Policy, please refer to this link.
We obtain and store on your device ("cache") your location. You
may revoke your consent anytime by contacting us at the contact details
provided at the end of this document.
In Short: We may use cookies
and other tracking technologies to collect and store your information.
We
may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie
Notice.
In Short: If you choose to register
or log in to our Services using a social media account, we may have access to
certain information about you.
Our
Services offer you the ability to register and log in using your third-party
social media account details (like your Facebook or Twitter logins). Where you
choose to do this, we will receive certain profile information about you from
your social media provider. The profile information we receive may vary
depending on the social media provider concerned, but will often include your
name, email address, friends list, and profile picture, as well as other
information you choose to make public on such social media platforms. If you
log in using Facebook, we may also request access to other permissions related
to your account, such as your friends, check-ins, and likes, and you may choose
to grant or deny us access to each individual permission.
We
will use the information we receive only for the purposes that are described in
this privacy notice or that are otherwise made clear to you on the relevant
Services. Please note that we do not control, and are not responsible for,
other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how
they collect, use, and share your personal information, and how you can set
your privacy preferences on their sites and apps.
In Short: We keep your information
for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We
will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your personal
information for longer than the period of time in which users have an account
with us.
When
we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this
is not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
In Short: We aim to protect your
personal information through a system of organizational and technical security
measures.
We
have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a
secure environment.
In Short: In some regions,
such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you
have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any
time.
In
some regions (like the EEA, UK, and Canada), you have certain rights under
applicable data protection laws. These may include the right (i) to request
access and obtain a copy of your personal information; (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain
circumstances, you may also have the right to object to the processing of your
personal information. You can make such a request by contacting us by using the
contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We
will consider and act upon any request in accordance with applicable data
protection laws.
If
you are located in the EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to complain to your local
data protection supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you are located in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent:
If
we are relying on your consent to process your personal information, which may
be express and/or implied consent depending on the applicable law, you have the
right to withdraw your consent at any time. You can withdraw your consent at
any time by contacting us by using the contact details provided in the section
"HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?"
below.
However,
please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing
of your personal information conducted in reliance on lawful processing grounds
other than consent.
Account Information
If you would
at any time like to review or change the information in your account or
terminate your account, you can:
- Log
in to your account settings and update your user account.
- Contact
us using the contact information provided.
Upon your
request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with
any investigations, enforce our legal terms and/or comply with applicable legal
requirements.
If you have
questions or comments about your privacy rights, you may email us at support@nebulum.app
or by post to: 4205 Century Dr, Dorr, MI 49323 USA.
Most
web browsers and some mobile operating systems and mobile applications include
a Do-Not-Track ("DNT") feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy notice.
In Short: Yes, if you are a
resident of California, you are granted specific rights regarding access to
your personal information.
California
Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain from us,
once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your
request in writing to us using the contact information provided below.
If
you are under 18 years of age, reside in California, and have a registered
account with Services, you have the right to request removal of unwanted data
that you publicly post on the Services. To request removal of such data, please
contact us using the contact information provided below and include the email
address associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on the
Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The
California Code of Regulations defines a "resident" as:
(1)
every individual who is in the State of California for other than a temporary
or transitory purpose and
(2)
every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All
other individuals are defined as "non-residents."
If
this definition of "resident" applies to you, we must adhere to
certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We
have collected the following categories of personal information in the past
twelve (12) months:
|
Category |
Examples |
Collected |
|
A.
Identifiers |
Real name, alias, IP address, email address
and account name |
YES |
|
B. Personal information categories listed in
the California Customer Records statute |
Name, contact information, education,
employment, employment history, and financial information |
YES |
|
C.
Protected classification characteristics under California or Federal law |
Gender and date of birth |
YES |
|
D.
Commercial information
|
Transaction
information (for premium subscriptions) and purchase history |
YES |
|
E.
Biometric information
|
Photographic
facial images |
YES |
|
F. Online behavior, interactions with our
website and app
|
Browsing history, search history, online
behavior, interest data, and interactions with our and other websites,
applications, systems, and advertisements |
NO |
|
G.
Geolocation data
|
Device location |
YES |
|
H.
Audio, electronic, visual, thermal, olfactory or similar information |
Images |
YES |
|
I. Professional or employment-related
information |
Business contact details in order to provide
you our Services at a business level or job title, work history, and
professional qualifications if you apply for a job with us |
NO |
|
J. Education information |
Student records and directory information |
NO |
|
K. Inferences drawn from other personal
information |
Inferences
drawn from any of the collected personal information listed above to create a
profile or summary about, for example, an individual s preferences and
characteristics
|
YES |
|
L. Sensitive personal information |
Biometric data
(images), precise geolocation, account login data for Nebulum |
|
We will use and retain the collected personal information as
needed to provide the Services or for:
- Category A As long as
the user has an account with us
- Category B As long as
the user has an account with us
- Category C As long as
the user has an account with us
- Category D As long as
the user has an account with us
- Category E As long as
the user has an account with us
- Category G As long as
the user has an account with us
- Category H As long as
the user has an account with us
- Category K As long as
the user has an account with us
- Category L As long as
the user has an account with us
We
may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in
the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond
to your inquiries.
How do we use
and share your personal information?
More
information about our data collection and sharing practices can be found in
this privacy notice.
You may contact us by referring to the contact
details at the bottom of this document.
If
you are using an authorized agent to exercise your right to opt out we may deny
a request if the authorized agent does not submit proof that they have been
validly authorized to act on your behalf.
Will your information be shared with anyone else?
We
may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Each service provider is
a for-profit entity that processes the information on our behalf, following the
same strict privacy protection obligations mandated by the CCPA.
We
may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration.
This is not considered to be "selling" of your personal information.
Nebulum has not disclosed, sold,
or shared any personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months. Nebulum will not
sell or share personal information in the future belonging to website visitors,
users, and other consumers.
However, should you use
the Nebulum mobile application, the information that you choose to make
publicly available in your profile or by broadcasting within the mobile
application will be publicly available to other users on the Nebulum mobile
application.
Your rights with respect to your personal data
Right to request deletion
of the data Request to delete
You
can ask for the deletion of your personal information. If you ask us to delete
your personal information, we will respect your request and delete your
personal information, subject to certain exceptions provided by law, such as
(but not limited to) the exercise by another consumer of his or her right to
free speech, our compliance requirements resulting from a legal obligation, or
any processing that may be required to protect against illegal activities.
Right to be informed Request
to know
Depending
on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information
is used;
- whether we sell or share personal information to third
parties;
- the categories of personal information that we sold,
shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal
information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling,
or sharing personal information; and
- the specific pieces of
personal information we collected about you.
In
accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or
to re-identify individual data to verify a consumer request.
Right to
Non-Discrimination for the Exercise of a Consumer s Privacy Rights
We
will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and
Disclosure of Sensitive Personal Information
You have the right to direct
us to only use your sensitive personal information for limited purposes, such
as providing you with the services you requested.
Verification process
Upon
receiving your request, we will need to verify your identity to determine you
are the same person about whom we have the information in our system. These
verification efforts require us to ask you to provide information so that we
can match it with information you have previously provided us. For instance,
depending on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with the
information we already have on file, or we may contact you through a
communication method (e.g., phone or email) that you have previously provided
to us. We may also use other verification methods as the circumstances dictate.
We
will only use personal information provided in your request to verify your
identity or authority to make the request. To the extent possible, we will
avoid requesting additional information from you for the purposes of
verification. However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for security or
fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.
Other privacy rights
- You may object to the processing of your personal
information.
- You may request correction of your personal data if it is
incorrect or no longer relevant, or ask to restrict the processing of the
information.
- You can designate an authorized agent to make a request
under the CCPA on your behalf. We may deny a request from an authorized
agent that does not submit proof that they have been validly authorized to
act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing
of your personal information to third parties. Upon receiving an opt-out
request, we will act upon the request as soon as feasibly possible, but no
later than fifteen (15) days from the date of the request submission.
To
exercise these rights, you can contact us by referring to the contact details at the bottom of this
document. If you have a complaint about how we handle your data, we would like
to hear from you.
12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In
Short: Yes,
if you are a resident of Virginia, you may be granted specific rights regarding
access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the
Virginia Consumer Data Protection Act (CDPA):
"Consumer"
means a natural person who is a resident of the Commonwealth acting only in an
individual or household context. It does not include a natural person acting in
a commercial or employment context.
"Personal
data" means any information that is linked or reasonably linkable to an
identified or identifiable natural person. "Personal data" does not
include de-identified data or publicly available information.
"Sale
of personal data" means the exchange of personal data for monetary
consideration.
If this
definition "consumer" applies to you, we must adhere to certain
rights and obligations regarding your personal data.
The
information we collect, use, and disclose about you will vary depending on how
you interact with Nebulum and our Services. To find out more, please visit the
following links:
Your
rights with respect to your personal data
- Right
to be informed whether or not we are processing your personal data
- Right
to access your personal data
- Right
to correct inaccuracies in your personal data
- Right
to request deletion of your personal data
- Right
to obtain a copy of the personal data you previously shared with us
- Right
to opt out of the processing of your personal data if it is used for
targeted advertising, the sale of personal data, or profiling in
furtherance of decisions that produce legal or similarly significant
effects ("profiling")
Nebulum has
not sold any personal data to third parties for business or commercial
purposes. Nebulum will not sell personal data in the future belonging to
website visitors, users, and other consumers.
Exercise
your rights provided under the Virginia CDPA
More
information about our data collection and sharing practices can be found in
this privacy notice.
You may
contact us by email at support@nebulum.app,
or by referring to the contact details at the bottom of this document.
If you are
using an authorized agent to exercise your rights, we may deny a request if the
authorized agent does not submit proof that they have been validly authorized
to act on your behalf.
Verification
process
We may
request that you provide additional information reasonably necessary to verify
you and your consumer's request. If you submit the request through an
authorized agent, we may need to collect additional information to verify your
identity before processing your request.
Upon
receiving your request, we will respond without undue delay, but in all cases,
within forty-five (45) days of receipt. The response period may be extended
once by forty-five (45) additional days when reasonably necessary. We will
inform you of any such extension within the initial 45-day response period,
together with the reason for the extension.
Right
to appeal
If we
decline to take action regarding your request, we will inform you of our
decision and reasoning behind it. If you wish to appeal our decision,
please email us at support@nebulum.app.
Within sixty (60) days of receipt of an appeal, we will inform you in writing
of any action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will
update this notice as necessary to stay compliant with relevant laws.
We
may update this privacy notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated version will
be effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If
you have any questions or comments about this notice, you may email us at email
us at support@nebulum.app or by post to:
Nebulum Social LLC
4205 Century Dr
Dorr, MI 49323
USA